For you, it's five simple steps.
Step 1
You tell me what you need
Fill out the form or call me directly. I'll get back to you the same day — or first thing the next morning if it's late. You'll hear from me, not a bot.
Step 2
I find you the right contractors
I go to work on my end. I reach out to two or three contractors I know personally and trust — people I've vetted myself, not names pulled from a list.
Step 3
You meet them and get your bids
I make the introductions. You get the quotes, ask your questions, and take your time. I stay available throughout this part if you need me.
Step 4
You pick who you want — I make the calls
Once you've decided, you tell me. I call the contractors you didn't choose and let them down easy. That uncomfortable conversation is my job, not yours.
Step 5
I stay with you through the project
My number doesn't go away when the contract is signed. I'm in your corner from start to finish. Call me anytime.
"This service is completely free for homeowners. The contractor I connect you with compensates me when they win the job. You never see a bill from me — not ever."
Behind the scenes: how I find and vet every contractor.
They don't come to me. I go after them.
I've been in business my whole life, and I've been reading people for forty-five years. A lot of my contractors are people I know personally — friends, golfing buddies, people I've watched operate over years. And I'll tell you something: you can learn a tremendous amount about a person in eighteen holes of golf. How they handle a bad shot. Whether they keep their word on a bet. How they treat the people around them. Character shows up on a golf course in ways it doesn't always show up in a boardroom.
But personal relationships are only the starting point. Every contractor I work with goes through the same process regardless of how well I know them.
First, I look them up on Google. How many reviews do they have? What do the reviews actually say? Are there patterns in the complaints? Then I call them. Then I go see them in person. And then I ask for a list of customers to call — and I call them, with a specific set of questions, and I don't sugarcoat anything.
If something feels off — eye contact that isn't right, an answer that isn't as strong as I need it to be, an inkling that this person isn't going to do right by my homeowners — I move on. I don't give second chances on that instinct. Forty-five years of reading people has earned me the right to trust my gut.
The questions I ask every contractor
About their business
- Show me proof of your license and insurance before we go any further.
- How long have you been in business, and is it under the same name?
- Do you do the work yourself or do you sub it out? If you sub, tell me about them — how long have you worked with them, and how reliable are they?
- How many jobs are you running at the same time right now?
- What happens if you're in the middle of my customer's job and a bigger one comes along?
About their work
- What's a job you're most proud of — and can I see it or talk to the homeowner?
- What's a job that went sideways, and how did you handle it?
- How do you handle change orders — in writing, every time?
- What's your cleanup policy at the end of each workday?
About their character
- If a problem comes up on my customer's job, your first call is to me — not to them directly. Can you commit to that?
- If you're running behind schedule, the first call is to me — not the homeowner. How early do you communicate that, and how?
- Have you ever walked away from a job mid-project? Why?
The gut-check question
- Why should I send my homeowners to you instead of someone else?
The rules every contractor agrees to.
Before I send a contractor to one of my homeowners, they understand how I operate. These aren't suggestions.
If a problem comes up on the job, you call me first. Not the homeowner. Me. I need to know what's happening before anyone else does.
If you're running behind schedule, the first call is to me — and it happens early, not the day before the deadline.
Change orders are in writing. Every time. No exceptions.
You treat my homeowners the way you'd want someone to treat your family. Professionally, honestly, and with respect for their home.
If something goes wrong and you can't make it right, you tell me immediately. I'll help work it out — but I need to know.
"I want it done right or you don't do it at all. That's not a slogan. That's how I've operated my whole career, and it's not changing now."
What happens if something goes wrong.
It's a fair question, and you deserve a straight answer.
If a project hits a problem — a dispute, a delay, work that doesn't look right — you call me. I step in. I talk to the contractor, I get both sides, and I work to get it resolved. I'm not a mediator who splits the difference to make everyone comfortable. I'm your advocate. My job is to make sure you get what you paid for.
I've been fighting for people in business for decades. I'm not afraid of a difficult conversation. And any contractor who works with me knows that going in.